Straddle is solving foundational problems in an $80 trillion market: building account-to-account payments that are faster, more reliable, and more cost-effective than card networks. We're scaling rapidly and have raised a $6.5M seed round from leading investors including Bonfire Ventures, Kickstart Fund, and Veridical Ventures.

We are seeking an experienced and visionary Head of Product Design to join our leadership team. In this critical role, you will establish and lead Straddle's product design strategy, build a world-class design organization, and ensure our products deliver exceptional user experiences that solve real customer problems and build lasting trust.

Your impact

We believe world-class design is a competitve advantage. As Head of Product Design, you will own the end-to-end user experience across every Straddle touchpoint—from marketing site to dashboard, developer docs, and our client-side widgets.

Reporting to the CEO and partnering closely with Product, Engineering, and GTM leadership, you’ll combine hands-on execution with strategic vision to elevate Straddle from powerful API to beloved product brand.

What you'll do

Key Responsibilities:

• Set and drive a unified design vision across Straddle’s product ecosystem, encompassing onboarding, payment flows, compliance dashboards, developer tools, and embedded experiences.

• Own the full UX lifecycle—research, concept, prototyping, and launch—measuring success in production, not Figma.

• Recruit, mentor, and inspire a high-performing team; champion a culture of craft, experimentation, and rapid iteration.

• Translate complex financial workflows into intuitive flows in tight partnership with Product, Engineering, and Commercial leads.

• Embed user research and metrics in every decision; evolve design @ Straddle to reliably produce delightful experiences at speed and scale.

What you bring

• 8+ years in product design, including 3+ leading teams at high-growth fintech, payments, or B2B SaaS companies.

• Portfolio of shipped, scalable products that simplify complex domains.

• Mastery of user-centered design, interaction/visual design, and systems thinking.

• Strategic mindset that links design choices to business and user outcomes.

• Clear, persuasive communicator; bonus points for experience in regulated financial products.

You'll thrive here if...

• Are passionate about solving complex problems and have a genuine interest in the fintech and payments space.

• Love untangling gnarly problems and turning them into “of course” experiences.

• Switch easily between strategy and hands-on execution.

• Rally teams around high standards and continuous improvement.

• Create clarity amid startup ambiguity and move fast with cross-functional partners.

• Obsess over customer impact and building products people rely on.

Maybe not a fit...

• Prefer highly established, large corporate environments with deeply entrenched processes.

• Are looking for a role focused solely on individual design contribution without significant team leadership and strategic responsibilities. Or vice-versa!

• Are less comfortable with the pace and adaptability required in an early-stage company scaling its operations.

Why Straddle?

This is an opportunity to make a foundational change to how money moves in the US. You will have the autonomy to build a design function from a strong foundation, shape products that solve critical business needs, and contribute directly to the success of a company poised to transform an essential part of the digital economy. We offer a competitive salary, meaningful equity, and a collaborative environment where your expertise and leadership will be highly valued.

Ready to Join?

If you’re excited about fundamentally transforming the way payments and identity intersect, we'd love to hear from you. Apply now to start a conversation about building the future of payments at Straddle.